Returns
Cancelling an Order (prior to goods being collected or delivered)
Please choose all furniture items carefully as we are unable to provide a refund where you have simply changed your mind, made a wrong selection or purchased an unsuitable gift. We recommend you carefully view all furniture items in store to ensure they are suitable.
Upon presentation of your fully paid original store receipt we can offer a store credit(valid for 12 months from date of purchase) provided the order is paid in full or offer an exchange to another item of the same value or more. Items on clearance we are unable to offer any exchange. Restocking fees, admin fees and transport fees will be payable or deducted.
Layby Policy (only part payments made)
Dankz Furniture offer a 3 month layby on all full priced furniture store items. Minimum 30% deposit to be paid at time of purchase, and regular payments are to be made. All laybys expire 120 days from date of purchase. All laybys must be scheduled for delivery (booked at least 7 days in advance of delivery date) or collection prior to this date.
If conditions of layby are not adhered to Dankz Furniture reserve the right to cancel layby.
Any deposit/monies paid will be forfeited. A refund can be issued less a minimum 30% termination/ cancellation fee. This termination/ cancellation fee is dependant on a number of factors and will be determined by Dankz Furniture at the time of cancellation and is final.
Returns Policy (after goods have been taken)
Please choose all other items carefully as there is no exchange or refunds provided where you have simply changed your mind, made a wrong selection or purchased an unsuitable gift. We recommend you carefully view all furniture items in store to ensure they are suitable.